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FAQ

  • What is the returns policy?

    Jstyle | 2019-12-24 | Hits 1050
    • - Please request return by an email(jstyle17@naver.com) within days after delivery. 

       

      - In case of exchange / return by a change of mind, return fee and round shipping fee will be paid by the customer.

       

      - After returning request is confirmed, we will inform you the round shipping fee.

       

      - If the contents of the goods are different to their description / advertisement, or in case of exchange / return due to a defect or shipment mistake, etc., the shipping fee will be charged by us.

        

       Otherwise, the exchange / return policy is operated according to Terms of Use.


       

      ※ Cases which exchange / return is not available


       

      - If there is no reason for the return

       

      - If the price list, label, etc., are missing

       

      - Products used more than once or washed

       

      - Products with flaws or contamination by customers

       

      - If you lose your packaging (bag, case, etc.)

       

      - If the return schedule is not followed

       

      - If the original or packaging of the product is damaged


      - Due to the customs

       

  • comments 0Hits 179
    Customs duties
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  • comments 0Hits 948
    How do I exchange/return my order?
    2020-02-18 [Jstyle]
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    Will my size be restocked?
    2019-12-24 [Jstyle]
  • comments 0Hits 3736
    Do you have a size chart?
    2019-12-24 [Jstyle]
  • comments 0Hits 1572
    I cannot track my package.
    2019-12-24 [Jstyle]
  • comments 0Hits 1050
    What is the returns policy?
    2019-12-24 [Jstyle]
  • comments 0Hits 993
    Do you have an offline/physical store?
    2019-12-24 [Jstyle]
  • comments 0Hits 570
    How can I track my order? (Mobile ver.)
    2019-12-24 [Jstyle]
  • comments 0Hits 461
    How can I track my order? (PC ver.)
    2019-12-24 [Jstyle]
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